•Monitoring various IT-related modules such as the Terminal Management System (TMS), Parcel Management System (PMS), Rates Branch System (RBS), and e-office works related to IT and policy matters.
•Conducting commercial inspections at field locations.
•Integrating EIMWB with FOIS to enable online weighment.
•Monitoring electronic registration of Demand (e-RD) and electronic transmission of Railway Receipt (eT-RR).
•Handling system-generated MR, e-CR notes, and online waiver of DC/WC module through TMS & IREPS modules, and providing assistance to all freight customers.
•Issuing Global Customer Codes.
•Incorporating details of logistics service providers in the e-Mart application.
•As a zonal admin, incorporating data pertaining to e-payment customers' needs into the EPACS module.
•Providing assistance to TMS users in preparing online Goods Balance sheets.
•Issuing Individual User IDs & Passwords to all TMS users of Goods sheds/Siding over NFR.
•Incorporating station booking profiles into the FOIS database.
•Monitoring the Freight Business Development (FBD) Portal.
•Providing TMS Zonal Proxy feeding & troubleshooting for all FOIS (TMS) locations.
•Monitoring various MIS reports on a daily basis.
•Monitoring the performance of PMS locations in areas such as Scanning, Weighment capture, Barcoding, generation of e-PWB, and e-LT.
•Managing the train and station database in PMS, including the implementation of the Parcel Management System.